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HOME / Q&A

Frequently asked questions

Frequently asked questions, we integrate them into self-service Q&A. If you have other questions, you can get in touch with usOr send us an email to: support@brightywatch.com

What is the cost if I order a sample? What is the cost if I order a sample?

Our sample cost is from $100-$2000, the accurate price depends on the design you make. 

How long does it take to make samples? How long does it take to make samples?

Our lead time for the sample is from 45-65 working days. It depends on the styles. A simple watch needs a shorter time.

Can I order a sample? Can I order a sample?

Yes, you can. 

What do you need for quoting me the price?  What do you need for quoting me the price? 

If you don’t have many details about the watch at the beginning, the simple way that you can send me a picture, tell me your market and the platform you will use for selling, I can figure out a price for you.

Can you give me a discount on this product?  Can you give me a discount on this product? 

The prices we quote you are calculated very carefully and strictly, we would love to apply some discount if you have some quantity increased, etc. 

How much will it be if I purchase samples with my brand?  How much will it be if I purchase samples with my brand? 

Commonly our sample cost is from $100-$2000, the accurate price depends on the design you choose. The brand logo doesn’t affect the price a lot, except for every special 3D logo, etc.

What’s the product price with certificate CE or Rohs? What’s the product price with certificate CE or Rohs?

Our products can pass the CE and Rohs certification’s standard, If you need it, there is an extra cost. Commonly the third party who is working on the certifications charges $300-$500 for each SKU. If your watch has a lot of different SKUs, that's a big cost.

How long will it take to receive the samples? How long will it take to receive the samples?

3-7 working days. 

Do you refund the sample cost when we place an order? Do you refund the sample cost when we place an order?

Once the quantity reaches 500pcs of one order, the sample cost can be refunded. No worries!

What is your best price? What is your best price?

It depends on the quantity and the watch style, different quantities and styles affect the price. 

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